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December 2025  Volume 23, Number 12        
 

This Just In ... The Benefits Disconnect Widens

A new wave of 2025 data reveals a persistent — and widening — gap between employer assumptions and employee realities when it comes to benefits satisfaction. According to a recent survey, 92% of employers believe their staff appreciate the benefits offered, yet only 52% of employees agree. That’s a 40-point perception gap, and it’s raising alarms across HR and benefits leadership.

The disconnect isn’t just about appreciation — it’s about unmet needs. Payroll Integrations’ 2025 report shows that 64% of employers admit they could do more to support financial wellness, a category that continues to rank high among employee priorities. From retirement planning to emergency savings tools, workers are asking for benefits that help them feel secure — and they’re not always finding them.

This misalignment has strategic consequences. When employees feel unheard or underserved, engagement drops and retention risks rise. For benefits managers, the takeaway is clear: assumptions aren’t enough. Listening, surveying, and adapting are now essential practices.

Now in the final quarter of 2025, smart benefits teams are treating this disconnect not as a failure — but as an opportunity to recalibrate, realign, and rebuild trust. The question isn’t “Are we offering enough?” It’s “Are we offering what matters?

 

 

 

 

In this issue:

This Just In ... The Benefits Disconnect Widens

Personalization Now a Baseline Expectation in Employee Benefits

Fertility, Family Planning, and Parental Leave Are Front and Center

Retirement Confidence Is Low — and Plan Design Matters

Wellness Programs Must Prove Their Value

 

 


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