April/May 2025   Volume 23, Number 2        
 

What Business Owners Need to Know About Payroll Companies and Workers’ Compensation

Overview:

A growing concern among insurance agents in Florida is the increasing role that payroll companies are playing in the workers’ compensation market.

While these firms offer convenience, they may lack the necessary expertise to properly advise business owners on workers’ compensation coverage, leading to potential risks and financial losses.

Are You Getting the Best Workers’ Compensation Coverage?

As a business owner, you may find it appealing to bundle your payroll services with workers’ compensation insurance. However, many insurance professionals warn that this approach can result in inadequate coverage and unforeseen complications. While payroll companies may offer an easy solution, their in-house insurance agencies may not always have your business’s best interests in mind.

Do Payroll Companies Have the Necessary Expertise?

One major concern is that payroll firms may not fully understand the complexities of insurance law or the specific needs of various businesses. Unlike licensed insurance professionals, payroll providers typically focus on processing payroll and likely do not have the same depth of knowledge when it comes to risk management and policy customization.

As Florida insurance agent Ulrich pointed out:

“The business owner thinks, ‘Great, the payroll company will handle everything.’ But they’re not as knowledgeable and may not give the best advice as an agent would.” This lack of expertise could lead to businesses being underinsured or paying for coverage that doesn’t fully address their risk exposure.

The Hidden Risks of Payroll-Provided Workers’ Compensation

While payroll companies may simplify administrative tasks, their approach to workers’ compensation insurance might not always be in your best interest. Some of the potential risks include:

  • Inadequate Coverage: Your business may not receive a policy tailored to your workforce’s specific risks. There’s also the potential that workers could be misclassified, which could lead to fines.
  • Regulatory Issues: Payroll providers may not stay up to date on state-specific workers’ compensation regulations, putting your business at risk of non-compliance.
  • Claims Management Challenges: Without an experienced insurance agent, handling claims could become complicated, leading to delays or denied benefits.

How to Protect Your Business

To ensure you receive the best workers’ compensation coverage, consider the following steps:

  • Work with a Licensed Insurance Agent: Insurance professionals are trained to assess your specific needs and provide expert guidance.
  • Compare Coverage Options: Don’t assume the payroll company’s offering is the best deal—review multiple options before making a decision.
  • Ask About Claims Support: A dedicated insurance agent can help you navigate claims and ensure your business remains compliant with regulations.
  • Understand the Fine Print: Make sure you know exactly what your workers’ compensation policy covers and whether it meets your industry’s unique requirements.

Conclusion

As a business owner, your top priority is ensuring your company has the right protection. While payroll companies offer convenience, they may not always provide the best workers’ compensation coverage. By working with an experienced insurance agent, you can secure a policy that truly meets your needs and avoid potential risks that could cost your business in the long run.

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In this issue:

This Just In ... How some people will go to any lengths to make "easy money" filing fraudulent workers comp claims.

Georgia Court of Appeals Decision Highlights Workers’ Compensation Risks for Employers

What Business Owners Need to Know About Payroll Companies and Workers’ Compensation

Understanding the Risks of Employee Misclassification: A Cautionary Tale for Business Owners

Understanding the “ABC Test” for Worker Classification

 

 


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